Listen to Claude Silver, Chief Heart Officer at Vayner Media, discuss putting the heart first when managing your workforce.

What you’ll learn from this episode:

  • What is a Chief Heart Officer?
  • Why HR can’t have empathy without having emotional intelligence.
  • How to build trust with your workforce by giving them permission to be vulnerable.
  • How to create boundaries to make sure HR is not taking on the emotional burden of their employees.
  • Why HR leaders should stop acting like police officers.
  • Why you’re setting up your team for failure if you’re not clearly setting expectations.
  • How to show the business ROI of having a more engaged workforce.

How to find Claude and Vayner Media online:

Music credits:

About Employee Cycle:

Employee Cycle is changing the way HR leaders use data, beginning with transforming their disconnected employee data into a user-friendly, centralized, and real-time HR dashboard. This helps companies view, track and analyze their workforce data to avoid risks, save costs, and ultimately increase their employee lifetime value.