Describe what you do in one sentence:
Create training programs to make managers better at their jobs.
How you do it:
Work with organizations to understand what their leadership looks like now, what it needs to look like in the future, and what are the gaps needed to get there.
Philosophy: “Try to say yes as often as I can”
What are you passionate about?
Diversity and inclusion
Why you’ll love this episode:
– Learn about the real definition and difference between Diversity and inclusion and how they include visible and invisible elements of difference.
– Why treating your people well and putting them first will make your company more money.
– How employee engagement is discretionary effort, and is the intersection of contributing to an organization, and being satisfied at an organization.
– Inclusion is maximizing belonging and uniqueness.
– Why it’s important to make people feel that regardless of who they are they’re accepted in the workforce.
– Learn why diversity is a lot more than race, ethnicity, gender. Some forms of diversity are visible (age, gender, race, disability, etc), and there are others that may be more invisible including sexual orientation, religion, etc.
– Why frequent (pulse) surveys are much more effective than antiquated annual surveys.- It’s important to note that everyone should be held accountable for creating an inclusive environment.
– Learn how organizations are moving from a model of employees having a to more of a coaching and mentor relationship.
Kristen’s resource recommendation:
HBR (Harvard Business Review) Articles https://hbr.org/
If you could travel to one place in time when would it be?
Listen to why Kristen would travel back to witness the signing of the Declaration of Independence.